DentaQuest
Mequon, WI
My first job in IT, I started as a contractor after graduating high school during the summer and winter breaks.
IT Support Analyst
05/2011 - 11/2012
Involved in the deployment and maintenance of PCs as well as employee tech support throughout the company in person and on the phone. Project member for the enterprise-wide systems upgrade to Windows 7: Legacy application packaging and certification, testing, deployment, and support. Created several mini-apps to improve productivity throughout the team (as a side hobby)
IT Support Analyst ( Temp )
06/2010 - 05/2011
Accepted issue reports from employees and provided technical support for hardware and software issues throughout the company.